A box of fruits every week at your doorstep

Carefully handpicked fruits, from the market to your hands. Try the flavors of Albanian and exotic nature with our boxes.

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How does Frut'za work?

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Choose basket

It can be premade, or with the desidered fruits

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Choose plan

1-week, 2-week, monthly plan or 1-time purchase

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Take the product

You can pay in cash or online

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Create your ideal basket

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Compose your box with your favorite fruits in a few seconds and at no extra cost

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Save for later or recommend to a friend

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The amount is up to you, it depends on how hungry you are :)

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Maximise your experience

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Pay online

Make the payment with any credit or debit card

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Refer to a friend

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Refer us to a friend and get discounts on your next purchase

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Loyalty

We know how to treat friends. After the 10th purchase, the next is on us

Oh yes, we are blessed!

With Frut'za, the extraordinary fruits of Mediterranean and exotic paradises quench your hunger

Our land offers a variety of seasonal Mediterranean treasures and we also offer a variety of exotic and dried fruits. Join us on a journey to explore the fruits that flourish in this extraordinary place

spring-season-sezoni-i-pranverës Explore spring arrow_forward
summer-season-sezoni-i-verës Explore summer arrow_forward
autumn-season-sezoni-i-vjeshtës Explore autumn arrow_forward
winter-season-sezoni-i-dimrit Explore winter arrow_forward
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Terms of use

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Our Terms of Use were last updated on 06/07/2023.

Please read these terms and conditions carefully before using Our Service.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For these Terms of Use:

  • 'Account' means a unique account created for you to use Our Service or parts of Our Service.
  • 'Company' (referred to as 'Company,' 'We,' or 'Our' in this Agreement) refers to e-Frutza.
  • 'Content' refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by you, regardless of the form of that content.
  • 'Comments' mean comments, feedback, or suggestions sent by you regarding the attributes, performance, or features of Our Service.
  • 'Service' refers to the website.
  • 'Terms and Conditions' (also referred to as 'Terms') mean these Terms and Conditions that form the entire agreement between you and the Company regarding the use of the Service.
  • 'Third-party Social Media Service' means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service, referring to Frut'za, accessible at https://frutza.com
  • 'You' means the individual accessing or using the Service or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between you and the Company. These Terms and Conditions set forth the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on your acceptance and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, then you may not access the Service.

Your access to and use of the Service is also conditioned on your acceptance and compliance with the Company's Privacy Policy. Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use the Application or the website and tells you about your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our Service.

User Accounts

When you create an account with us, you must provide us with accurate, complete, and current information at all times.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party social media service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the country and foreign countries.

Our trademarks may not be used in connection with any product or service without the prior written consent of the Company.

Your feedback to us

You retain all rights, title, and interest in and to any comment you submit to the Company. By submitting a comment, you grant the Company a worldwide, non-exclusive, royalty-free, sublicenseable, and transferable license to use, reproduce, disclose, sublicense, distribute, modify, and exploit such comment without limitation.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you can simply discontinue using the Service.

Contact us

If for any reason you are not completely satisfied with any goods or services we provide, please do not hesitate to contact us, and we will discuss any issues you are experiencing with our product.

Via email: [email protected]

Via phone number: +355695346488

Privacy Policy

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At Frut'za, accessible from frutza.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Frut'za and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

File Registry

Frut'za follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Privacy Policies

You can consult this list to find the Privacy Policy for each of the advertising partners of Frut'za.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Frut'za, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Please note that Frut'za has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Frut'za's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Frut'za does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Internet Privacy Policy

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Frut'za. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.

Contact Us

If, for any reason, you are not completely satisfied with any goods or services we provide, please do not hesitate to contact us, and we will discuss any issues you are experiencing with our product.

Via email: [email protected]

Via phone number: +355695346488

Return and Refund Policy

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Definitions and Key Terms

To help explain things as clearly as possible in the Return and Refund Policy, whenever terms below are referenced, they are strictly defined as follows:

  • Company: when this policy mentions 'Company,' 'We,' 'Us,' or 'Our,' it refers to e-Frutza, which is responsible for your information under this Return and Refund Policy.
  • Customer: refers to the company, organization, or person that registers to use the Service to manage your customer relations or service users.
  • Service: refers to the service provided by Frut'za as described in the Terms and Conditions section.
  • You: an individual or entity that is registered with Frut'za to use the Services.

Return and Refund Policy

Thank you for shopping at Frut'za. We appreciate the fact that you like to buy the things we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.

Just like with the shopping experience, there are terms and conditions that apply to transactions at Frut'za. The main thing to remember is that by placing an order or making a purchase at Frut'za, you agree to the terms set forth below, along with Frut'za's Privacy Policy.

If there is something wrong with the product you have purchased or if you are not satisfied with it, you can request a refund and return the item.

To return a product, the only way would be to follow the instructions below:

  • The package must be returned with the original purchase receipt.
  • The product must be in the packaging that we initially sent.

Refunds

At Frut'za, we are committed to serving our customers with the best products. Every product you choose is guaranteed, checked for defects, and carefully packaged. We do this to ensure that you fall in love with our products.

Unfortunately, there are times when we may not have the product(s) you choose in stock or may face some issues with our inventory and quality control. In such cases, we may need to cancel your order. You will be informed in advance so that you don't worry unnecessarily about your order.

We perform thorough quality checks before processing the ordered item. We take utmost care in packaging the product. At the same time, we ensure that the packaging is secure so that items are not damaged during transportation. We are responsible for damages caused to items during transit or shipping.

We will review your returned item as soon as we receive it, and if the instructions mentioned above have been followed, we will facilitate a refund of your purchase.

Shipping

Frut'za does not cover the cost of return shipping, but it is responsible for the return shipping costs. Any return shipping is paid by Frut'za, even if the item was originally shipped for free.

Product Availability and Limitations

Frut'za reserves the right to change the available quantities for purchase at any time, even after you have subscribed or placed an order. Additionally, there may be cases where Frut'za confirms your order but later learns it cannot supply the requested product. In the event we cannot supply a product you ordered, Frut'za will cancel the order and provide a full refund for the purchase price.

Your Satisfaction

By using our platform, creating an account, or making a purchase, you accept our return and refund policy and agree to its terms.

Changes to Our Return and Refund Policy

We may update, modify, or make any changes to this document to accurately reflect our Service and policies: these changes will be prominently posted here. Subsequently, if you continue to use the Service, you will be bound by the updated Return and Refund Policy. If you do not wish to accept this or any updated return and refund policy, you may delete your account.

Contact Us

If, for any reason, you are not completely satisfied with any item or service we provide, feel free to contact us, and we will discuss any issues you are experiencing with our product.

Via email: [email protected]

Via phone number: +355695346488